Leverage IT to deliver best-in-class products and services

Pragmatic and actionable IT strategies to better manage your organization.

IT Strategy

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IT investment that will help drive your organization forward

Our IT Strategy practice will remove obstacles and be a strategic enabler of competitive advantage. We address all of your technology pillars, including applications, infrastructure, user-level support and IT management.

Business Enablement

Improve service quality and speed and contain costs.

Lean IT

Streamline and simplify your complex IT landscape.

In-depth Experience

Years of experience running and advising IT organizations.

Align IT with your strategy and business priorities

Your business priorities are a starting point for designing an IT strategy. We involve your business and IT organizations in the comprehensive development of your plan.

We will help bridge the gap between operations departments and IT providers to ensure that technology capabilities align with your business needs.

We believe a practical approach will help define a target IT strategy for your organization – more expensive is not always better.

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Align IT with your strategy and business priorities

Your business priorities are a starting point for designing an IT strategy. We will:

  • Observe your current state of operations (what works, what does not work) and then focus on a short-, mid- or long-term strategy for your organization.
  • Review and understand your business priorities.
  • Involve your business and IT departments in the development of a comprehensive plan.
  • Consider the specifics of your business units, including special capabilities, geography, language requirements, regulation requirements, etc.
  • Consider your competitors’ capabilities and make sure you are one step ahead.

Bridging the gap between operations departments and IT providers will ensure that technology capabilities align with your business needs. We will:

  • Leverage our unique technology framework to enable a collaborative discussion between business and IT departments.
  • Identify existing issues on both sides. For example: A lack of CRM capabilities to support sales staff vs. potential security and latency issues.
  • Identify technology capabilities that will support both business and IT needs.

A practical approach will help define a target IT strategy for your organization – more expensive is not always better. We will:

  • Carefully plan your IT Strategy to have a concrete implementation plan and deliver an execution roadmap.
  • Identify a course of action to minimize disruptions during the transformation.
  • Put tracking mechanisms in place to monitor your progress toward the target state and ensure you stay on course.

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IT strategy experience across industries

We have specialists on hand with knowledge and experience across classical IT pillars, including applications, infrastructure, user-level support and IT management. Our technology experts have experience designing IT strategies for clients across various industries, including financial services, life and non-life insurance, risk management, retail, telecommunications and more.

The Burnie Group team also has expertise in digital and multi-channel, automation and workflow, robotic process automation, contact centre technology and analytics and performance management.

Fully integrate technology with your operations

We believe that technology should be fully integrated into your operations to support and benefit your business. The impact is stronger alignment with your business needs, increased operational effectiveness and a better customer experience – all while optimizing IT expenditure.

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