Retail Consulting Services
We help clients in the retail sector develop sustainable growth strategies and build efficient operations.
We can help you champion innovation at your retail organization
Change is constant in Canadian retail: from new technologies to the ongoing search for value to the desire for personalized experiences, consumers’ wishes and expectations continue to drive change and innovation. Add challenges with suppliers, real estate, and other stakeholders, to remain competitive: you must balance what’s needed now with what’s expected tomorrow.
The Burnie Group’s industry experts help clients in the retail sector assess needs, create strategies, and implement innovative, technology-enabled solutions. We enhance efficiencies so you can be open to opportunities that will benefit your customers, employees, and other stakeholders.
Looking for experienced retail consultants?
Strategy Consulting in Retail
The Burnie Group’s retail consultants create practical strategies to fit your company’s needs. We understand your challenges as well as the opportunities you can seize. We’ll take your customers’ needs and expectations, changing technologies, and your competitors’ activities into account as we help you build a lean and agile organization.
Our extensive, multi-sector experience includes developing and implementing strategies in:
- Corporate growth
- Multi-channel distribution and sales
- Operations and Operating Models
- Post-merger integration and support
- Retail footprint
- Shared Services
Learn more about our strategy consulting services.
Need a retail strategy that works?
IT Consulting in Retail
The Burnie Group’s retail industry IT consultants have solid knowledge across all information technology pillars, including application development and maintenance, infrastructure, and user support. Using best practices, we will design solutions to support your business requirements while keeping you lean and agile.
Some of our areas of IT strategy expertise include:
- Application plans
- Cost reduction
- PMI support
- PMO support for large implementation and migration projects
- Procurement, including lean
Learn more about our IT consulting services.
Look for experts in retail IT?
Robotic Process Automation (RPA) for Retail
Robotic process automation (RPA) can improve the speed, quality and efficiency of complex back-office operations and functions, such as transaction processing and credit checks. Not only will you benefit from shorter processing times and reduced error rates but your staff can be from redundant manual processes, to focus on tending to your suppliers and customers.
The Burnie Group has one of North America’s largest and deepest RPA benches. Combined with our accomplished in-house development team, this means we can recommend, design, and implement your custom solution in a matter of weeks.
Our expert team has created and implemented RPA solutions to help clients gain efficiencies in areas including:
- Accounting, collections, and finance
- Account management, including new client set-up
- Complaint management
- Marketing and promotions
- Product bundling
Learn more about our RPA consulting and implementation services.
Curious about how RPA can streamline your retail business?
Workforce Management for the Retail sector
People are your organization’s biggest asset. Regardless of where they are – in a corporate office, in a warehouse, or on-site—the right workforce management program (WFM) can help boost efficiency, develop a more engaged and productive staff, and improve your customers’ experience.
The Burnie Group’s WFM solutions harness state-of-the-art technologies to improve performance and maximize your team’s potential. Our solutions help clients develop innovative employee engagement programs, improve resource planning, and create better team management.
Achieve, our ten-week modular program offers best practices on a premium electronic platform. We’ve delivered this solution to many enterprise-level clients in the banking, financial services, and insurances sectors, and have seen increases in team efficiency and effectiveness of up to 15 per cent within a few months.
Learn more about our WFM consulting and implementation services.
Interested in putting a best-in-class WFM solution in your retail organization?
Blockchain for Retail
Blockchain is an innovative technology poised to transform how retailers—bricks-and-mortar, online, and combination—do business. It can facilitate trust and transparency in transactions while reducing costs and streamlining existing processes. Retailers can use it in discount and price programs as well as facilitate supply management.
The Burnie Group’s retail IT consultants can support your company through all phases of deployment, from fit assessments to strategy to implementation using onshore and offshore resources.
We can support your organization its blockchain assessments and implementation in projects involving:
- Crypto-currency payments
- Discount and price management
- Fraud and counterfeit detection
- Supply chain management (including associated product history)
- Third party interactions (e.g. regarding product permits)
- Warranty management
Learn more about our blockchain consulting services.